Support & Contact

We're here to help

Reach our team via email, phone, or the form below. We typically respond within one business day.

Response times

Email replies within 1 business day. WhatsApp and phone during Mon–Fri, 9am–6pm WAT.

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Frequently asked questions

Quick answers to the questions we hear most often.

How do I get started with TechAssembly?

Create a free profile at techassembly.io/users/register. No credit card is required to use the platform. Once registered, you can set up your workspace, add your products, and start receiving orders immediately.

Is TechAssembly free to use?

Yes. For the next 30 days, all core features are free. Some advanced outputs require Capacity, which you can top up to unlock more processing and operational scale as you use the platform.

How does the WhatsApp integration work?

TechAssembly connects to the WhatsApp Business API. Once configured, you can receive orders, send notifications, and manage conversations directly from your workspace.

Can I manage multiple branches or locations?

Yes. The platform is built for multi-branch operations. Stock, orders, and team access can all be scoped by branch.

Where is my data stored?

All data is stored on secure cloud infrastructure. We take data privacy seriously. Read our full Privacy Policy for details.

I found a bug. How do I report it?

Email us at [email protected] with "Bug Report" in the subject line, or use the contact form above. We appreciate every report.